Make every order a step towards more privileges.

By logging into your account, you receive 5 OummiPoints per euro spent on our site and can earn more by completing exclusive missions, such as following us on Instagram for example.

Go to the “ How to Earn Points ” section of your dashboard to explore all the possibilities, and then treat yourself to discounts or free products thanks to your accumulated points. ✨

It's simple: just create your free account on this page!

If you already have an account with us, good news: you're already part of the program! 🥰

Contact us by sending an email to oummimuslim@gmail.com and our team will be happy to help you merge your accounts!

You can exchange these points for discount vouchers with a value corresponding to the number of points. 🙌

FYI, VIP members of the program earn more points:

When you move up to “OUMMI PEARLS” rank, you earn 1.25 times more points.

At the “OUMMI CRYSTAL” rank, you earn 1.5 times more points.

And at the “OUMMI DIAMOND” rank, you earn twice as many points.

No, there is no limit! You will always have the opportunity to earn more points by ordering from us. 🥳

Make sure you're logged into your customer account and check that you haven't accidentally placed an order with a different email address. You must be logged into your customer account when placing an order to earn points.

If you have inadvertently done so, please contact us at oummimuslim@gmail.com so we can apply your points to your account. You will also not receive points if you return your purchase or if your purchase is canceled for any reason. Please note that points earned for a purchase that you subsequently return will be deducted from your points balance.

If you feel like you've earned points but they're not showing up in your account, try logging out and back in to get started.

Check your rewards history within missions/rewards to see if points were added without you realizing it. Your rewards history will show you how many points were earned, how, and when they were earned.

If you still feel that your points balance is inaccurate, you can contact our team at oummimuslim@gmail.com and we will investigate the issue for you.

Absolutely. If you return your entire order, we'll refund you the full amount spent after the discount has been applied in the form of a coupon. The points you used to earn the discount will also be added to your rewards account.

To begin, every member receives points for joining our O'Rewards program.

This is our (small) way of thanking you! 😍

In addition to earning points through your purchases, you can complete certain missions, such as following us on Instagram and TikTok for example!

We'll be adding more missions in the future, so be sure to check back regularly to complete them and earn even more points. We'll also send you an email to let you know if you're subscribed to our newsletter! 😇

To earn points for each social network, simply click the dedicated buttons on the loyalty program page. Your points will be automatically added to your account even if you're already part of the community! 🥺

Your level is determined by the total amount spent on our store:

To reach the OUMMI PEARLS level, you must have at least 2500 points.

To reach the OUMMI CRYSTAL level, you must have at least 5000 points.

To reach the OUMMI DIAMOND level, you must spend at least 10,000 points.

Once the requirements are met, you will instantly move up to the next rank and have access to the benefits of that level for life.

When you're logged into your customer account, your "My Account" area on the loyalty program page lists all ranks. Your current rank and its benefits will be highlighted in the top right corner.

When your points total crosses the threshold for a level, you will receive an email welcoming you and giving you access to your exclusive privileges! 🤗

No, once you reach a tier, you get it and enjoy its benefits for life!

Damn, we're sorry to read that 😥!

The most common use case is that there was a typo in the email address you entered. We recommend trying again, double-checking your email address. Please contact us at oummimuslim@gmail.com if you need assistance!

First of all, thank you a million times for introducing us to your friends! 💗

Referred friends must place an order for both of you to receive the referral rewards. Referrals must be made through the referral section on the loyalty page.

Points will be added to your account as soon as your friend places their first order on our site. You will then receive an email informing you that they made a purchase using your link, and a reward has been added to your account.