ARTICLE 4 – DELIVERY

4.1 – oummimuslim.fr strives to ensure deliveries within 7 working days for Metropolitan France.
+ 7 working days for shipments outside France from the date of payment of the order. The times indicated are usual average times and correspond to processing and delivery times.

4.2 – oummimuslim.fr undertakes to inform the Customer of any foreseeable delay in delivery.

4.3 – The products are delivered to the address indicated when ordering the products or to the selected relay point. In the event of an error on the part of the customer regarding their address, this is not the responsibility of the Oummi Collection company, so the shipping costs are the responsibility of the customer and are not refundable.

4.4 – Ownership of the goods and the risks relating thereto are transferred to the customer upon taking possession of them.

4.5 – The Customer may only make reservations upon delivery of the Products in the event of delivery not conforming quantitatively to the order.

4.6- In the event of non-conformity of the products with the order, the Customer must send an email to oummimuslim.fr to dispute this.
oummimuslim.fr will refund the products following their prior return. The request must be made within three (3) working days following the date of receipt of the products. Any claim made outside this period will not be accepted. The products must be returned to oummimuslim.fr in the condition in which the Customer received them, intact and in their original packaging. Shipping costs will be borne by the Customer.